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Have you downloaded the It Works! WIRED app yet? When you’re WIRED you hear IT first—all the communications you need to take your business to a Whole ’Notha Level! Stay up-to-date with breaking news, training, promos, events, social media, and our newest feature, the GO tab! The GO tab will not only help you stay focused, but will track your GO progress each month!
Keep GOing on the path to legendary by working hard for your #ItWorksGOGetter status because it’s halftime and it’s no time to slow down. Use your Steps to Success, your April 2017 GO Plan, and the It Works! WIRED app to achieve your GOals in April!
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DOWNLOAD IT WORKS! WIRED NOW
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Here are some quick tips and cutoff times to help you finish the month strong as the April commission qualification period ends!
PROCESS WHAT YOU CAN, AS SOON AS YOU CAN!
During Month End, we commonly experience high traffic volume. This creates system timeouts within the last few hours of each month. We strongly urge all Distributors to submit orders and enrollments as soon as possible to ensure your qualifications show in eSuite. Month End timeouts should be expected and do not warrant any exceptions.
NEW ENROLLMENTS
Please allow up to two hours for a new enrollment to appear in eSuite before submitting an eSuite Support Ticket. Any new enrollments for April must be completed by Sunday, April 30 by 11:59:59 P.M. CT through your eSuite. Support tickets for those requiring enrollment assistance submitted after this time for April enrollment will NOT be honored or completed. Enrollment tickets must include full enrollment information and placement specification in order to be honored.
PLACEMENT CHANGES
Placement changes for new enrollments must be completed within 24 hours of enrollment. Support tickets are no longer needed for Month End placement changes. You will have a full 24 hours to complete a placement change through eSuite, including enrollments from the last day of the month. After completing a placement change in eSuite, please allow the system several hours to update before submitting a ticket so that you can verify if the placement was successful. If a support ticket is necessary, it must be submitted within 24 hours of the enrollment in order to be honored.
AUTOSHIPMENTS
If you’re a Distributor who doesn’t achieve 150 PBV, then you must run your own autoshipment with a minimum 80 BV by the 25th day of the month to qualify for commissions. Remember, it’s every Distributor's responsibility to use their eSuite reports to verify that they’re Commission Qualified prior to Month End.
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Please review the Customer Support hours below for all End of Month Cut Off times. If you have a concern when Customer Support is closed, please open a support ticket in your eSuite. Requests received after the published cutoff times will not be honored for April. NO EXCEPTIONS!
Monday, April 24 by 11:59:59 P.M. CT
Last day to set up a new autoshipment order that will appear on your April commission reports. This can be done in eSuite by creating a new autoshipment with a next run date of April 25 for a minimum of 80 BV.
Sunday, April 30 by 4:59:59 P.M. CT
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All phone requests.
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U.S. and Canada will have phone support until this time.
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Europe, Australia, and New Zealand will have ticket support only.
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Sunday, April 30 by 11:59:59 P.M. CT
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All faxed orders for U.S.
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All Support Tickets that require Customer Support assistance, including new enrollments with different billing and shipping addresses.
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24 Hours to Complete Order Volume Transfers and Placement Changes.
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Order Transfers: You no longer have to submit a support ticket to transfer eligible orders on the last day of the month. Distributors now have a full 24 hours to transfer volume (BV) to a Distributor in their downline using eSuite. This includes orders entered on the last day of the month.
Note: The Monthly Limit for Order Volume Transfers has not changed. Each Distributor has the option to transfer up to 5 orders or 1000 BV, whichever comes first. Remember, volume on a single order cannot be split.
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Placement Changes: You no longer have to submit a support ticket for placement changes on the last day of the month. Distributors can now complete placement changes through eSuite, including enrollments entered on the last day of the month. You now have a full 24 hours from the enrollment completion to place the new account with a Distributor in your downline.
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Tuesday, May 2 by 11:59:59 P.M. CST
If you submit a request on time and it’s processed incorrectly, please submit a second ticket in your eSuite under the "Month End" category by May 2, two calendar days after Month End. If the second ticket is not submitted within two days, we’ll be unable to honor your request.
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Please remember, your volume, rank, and qualification reset on May 1. To show as Commission Qualified for May, you must either have 150 PBV within the calendar month, or have processed your minimum 80 BV autoshipment. Having a minimum 80 BV autoshipment set up does not make you Commission Qualified. Please read the Compensation Plan located in the Document section of your eSuite for more information on this and how your commissions are calculated.
APRIL RANK, VOLUME, OR QUALIFICATION QUESTIONS
To review your April volume and ranks, click the drop down arrow on the Performance Overview box in your eSuite and select the month of April. If you have any questions about your April paid rank or qualification, please submit a support ticket in your eSuite AFTER any support tickets regarding your order transfers or placement changes have been completed. This will ensure we're looking at the most accurate data and will give you the best answer.
DID YOU TAKE IT TO A WHOLE 'NOTHA LEVEL?
If you promote in April, congratulations! Please note that your Highest Rank Achieved title, found in your eSuite, will not match your newly promoted title until commissions have officially been paid.
SHINE BRIGHT LIKE A DIAMOND
If you promote to Diamond or higher for the first time in April, congratulations! You'll see some changes in your reports. Any Distributor you personally enroll after your promotion will show up as Leadership Level Sponsored to you. You no longer have to wait 24 hours for your promotion to be validated. Please make sure your promotion shows in your eSuite prior to enrolling new Distributors.
†Earnings of participants in the Compensation Plan may vary. Please see the Income Disclosure Statement.
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