REPLICATED WEBSITE UPDATES

Due to a change in global Internet security standards, It Works! website system protocols will be undergoing a required update by June 1. If you are utilizing a website domain that redirects to your replicated website, then you need to make sure you do not have "masking" enabled; if you do it will stop working after June 1. For example, if your domain is hosted at GoDaddy, read the article on how to remove masking by clicking below.

LOYAL CUSTOMER AGREEMENT

Make it your goal to explain the Loyal Customer Agreement to all your new enrollees because when a Loyal Customer enrolls via your personal website, they are electronically signing the It Works! Loyal Customer Agreement, therefore you are not liable in the event of a dispute. However, if you choose to enroll a Loyal Customer, you will need to have written documentation confirming that the Membership Fee and the three (3) month autoshipment commitment was fully explained to the Loyal Customer and that they agreed to it.

Verbal agreements are not valid contracts. This is for your protection as a Distributor, as this evidence will be requested by the Compliance Team in the event your Loyal Customer disputes the Agreement. You should always try to work out any disputes between yourselves before it gets escalated to the Company. Distributors will be held liable for the $50 Membership Fee on Loyal Customers they have personally enrolled if we receive a dispute from the Customer and it is found that the Distributor did not properly disclose the Loyal Customer Agreement or they are unable to provide supporting documentation.

The following documentation is acceptable:

1) A signed Loyal Customer Order Form and Agreement (available in eSuite)
2) Text messages or Facebook messages that took place before the enrollment that clearly explain the Loyal Customer Agreement including the Membership Fee, automatic shipments, and the minimum three (3) month commitment

Be sure to review 6.4 – Loyal Customer Rules It Works! Policies and Procedures for more information.